Frequently Asked Questions

Sure. During the event creation process, you can choose the "Ticket Office" option as the payment method. After your event is approved, you can generate and download tickets from your personal account’s "My Events" section for subsequent sale.

Moderation is the process of approval of an event by the administration of the ME-Ticket site. At this stage, your event is verified to ensure compliance with the platform’s terms and conditions. Additionally, the event is checked for possible errors. For example, incorrect name of the event location, error in the start and end times of the event, etc.If your event is approved for moderation, it will immediately become available on the site for ticket purchases. If your event is rejected, you will receive an email with a comment from the moderator, indicating the reasons for rejection along with recommendations for correction. You can edit the event and submit it for re-moderation. Moderation usually takes less than 12 hours.

If you cannot find a city on the list, please contact support. Provide the name of the city in English, as well as the country to which it belongs. Our managers will add it to the list and inform you accordingly. If the place you need is not in the list, you can add it yourself by selecting the “+Add a new place” option.

Any person who organizes events, as well as one-time or regular activities.

We have no restrictions on online ticket sales. However, if you choose to sell offline, we ask that you limit yourself to 1,000 tickets per type.

Organizers have access to a separate section in their personal account, where they can check the following statistical indicators for their events:
- Number of Tickets Sold;
- Event Views;
- Average Cost of Tickets Sold;
- Number of Ticket Returns;
- Sales Data for Various Types of Tickets.

Of course, after you create an event, you can go to your personal account in the “My Events” section and click on the “Promo & Checkpoint” button. Here, you can choose a banner for your event, which will be displayed on the ME-Ticket main page in the event region, create a QR code for outdoor advertising, and select a ticket design for online sales.

Contact our support team before creating an event on the site. Our specialists will tell you how to conduct testing depending on your needs.

According to the platform rules, funds will be sent to you a week after the end of the event.

To do this, you need to stop your event and then move it to the archive. ME-Ticket will automatically notify those who have already purchased tickets that the event has been suspended.